|
|
| Background
and Context |
| |
| Managing information
and know-how is a challenging task in most organizations, as
knowledge comes in many forms. Public service organizations face
different knowledge management (KM) issues than SME or large
corporations. Information and knowledge audits are foundations of
KM strategy development and have become established organizational
practices. This workshop is designed to introduce participants to
practical ways of assessing strategic information and knowledge
assets and provide hand-on knowledge about KM tools. |
- Acquaint participants to practical
ways of assessing strategic information and knowledge assets.
- Provide hands-on training on KM tools
used by many organizations starting KM projects
- Information audit basics -
definitions, reasons for conducting one, problems it can solve,
introducing the model
- Different approaches to information
audits and knowledge audits
- From information audit to knowledge
management - user needs analysis
- Project management of an audit, focus
groups involvement, management support, communication, resourcing,
scope
| Target
Audience |
| |
| Information
and Knowledge Professionals, Content Managers, Information Architects,
Intranet and Portal Manager, Project Managers with Cross-Departmental Experience |
| |
| Facilitators |
| Ms.
Waltraut Ritter, Research Director, Knowledge Enterprises, Hong
Kong |
| Mr.
Ritendra Banerjee, General Manager, Satyam Computers Ltd.,
Hyderabad |
| Dr.
Shalini R. Urs, Executive Director, International School of
Information Management, Univ. of Mysore |
| |
|
